Digikalamehr has started its activities since Shahrivar 1400 (August-September 2021) with the aim of creating a simple, transparent, and reliable path for customer philanthropic activities. Digikala customers can contribute to reputable charities by directly purchasing essential items needed for services to the underprivileged, education and literacy, health and healthcare, environment and animals, social services, culture and art, and religious activities. These contributions are packaged by Digikala and delivered to the charities.

Digikala also directly donates goods to charities, and in the year 1401 (2022-2023), this donation included over 68,000 items worth 72 billion Rials.

In the past years, Digikala has made efforts to provide a platform for local sellers to showcase and sell their products. In this initiative, over 6,000 producers have been able to easily reach their customers from anywhere in Iran without the need for intermediaries. Equity in product distribution, elimination of intermediaries, and utilizing Digikala's empowerment cycle are the key features of this program.

In order to support the sustainability of local businesses, we have considered rewards and facilities for them. These include discounted sales commissions, introductory online training, allocation of warehouse capacity without charges, and provision of free advertising capacity. These are some of the facilities that Digikala has provided for its local sellers.

Iocal businesses have a great potential to preserve national handicraft and traditional industries. As the preservation and growth of these industries are important to us, Digikala collaborated with Aranic Handicrafts last year to support the construction of a high-capacity kiln for the production of Kuhmitag pottery in Sistan and Baluchestan province. This initiative aimed not only to preserve Kuhmirtag pottery but also to create a sustainable income stream for the local potters in the region.

Reducing environmental impacts in business processes is one of the most important responsibilities of economic actors in the modern world. At Digikala, we also strive to play our part in creating a greener and more beautiful world by leveraging artificial intelligence and optimizing our processes.

Projects such as packaging process optimization, transportation route optimization (Optime), and the development of physical delivery centers and Ganje smart lockers (PUDO) are long-term projects with significant impacts in this area.

With the launch of Digikala's voluntary platform in 1401, our colleagues at Digikala were provided with the opportunity to dedicate part of their working hours to participate in social and environmental projects if they wished.

Within this program, our employees at Digikala have allocated some of their working hours to activities such as painting and renovating schools in underprivileged areas, caring for injured animals, cleaning animal care centers, cleaning urban green spaces, and tree planting.

Digikala colleagues have expressed these about their participation in voluntary activities: