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درباره گروه دیجیکالا
The story of a smile
Our dream is to smile; A smile for all of Iran. Creating a pleasant buying and selling experience for all DigiKala audiences, from users and customers to media people and sellers, is the belief and responsibility that has been the basis of all activities and developments since the beginning of DigiKala. Now, after 15 years of Digikala's activity, this belief has become a sweet task. We are here to realize the smile experience for all our audience by developing various products and adding different services in the Digikala group, focusing on technologies based on e-commerce.
Our mission
By using technology, we create a pleasant shopping experience for our customers and a good selling experience for Marketplace sellers. We want to help Iranian businesses to sell their goods more and better with the power of technology. Helping to transition from the traditional economy to the digital economy, in line with global trends, is our mission to expand a market as wide as Iran and the Middle East region for all sellers. Undoubtedly, this mission is possible with the development of professional skills of Digikala colleagues.
Our vision
Becoming the top e-commerce platform in the Middle East is our vision to step into the challenging path of online shopping. To reach this image, we use all our power to step into new paths.
Our values
Customer oriented
For us, customer-oriented does not only mean the priority of the customer or the cliché "the customer is always right"; Rather, it means "being with the customer". We are with the customer, not in front of them, and we are not only thinking about our profit and loss.
transparency
We inform the audience about everything, as it is. Regardless of whether it is for us or against us, we provide them with the necessary information so that they can make the best choice and experience throughout the process.
responsibility
We accept the responsibility of our promises and duties and we will implement this culture inside and outside the organization. We do our best, but in the event of an error, we accept the responsibility for the consequences of our actions and do our best to gain the trust of our customers.
Agility
Speed is the main feature of e-commerce and our default in all services and processes. We believe that this feature should be seen in all the activities of an internet business; From the form of service delivery to problem solving methods.
Innovation
We have defined the identity of Digikala with a smile. After changing the visual identity of Digikala at the beginning of 2019, we design and deliver all the messages of Digikala together with a smiley design as a sign of trying to record a pleasant experience of buying and selling.
Our identity with your smile
We have defined our identity with a smile. After changing the visual identity of Digikala at the beginning of 2019, we design and deliver all the messages of Digikala together with a smiley design as a sign of trying to record a pleasant experience of buying and selling. Follow our new visual identity in colors, logos, typography and patterns.
Digikala visual identity guide